You’ve played with the idea of starting a micro-business teaching a preschool language class, but it just seems so overwhelming. How would you even get started? Who would you teach? Where would you teach? How would you find student? (When it’s a business, they don’t come to you just because it is on their class schedule.)
A few years ago, I was asking myself those same questions. Because I use Comprehensible Input, I knew I could make language learning much more fun and effective than with traditional methods. As the parent of two preschoolers at the time, I also knew that a lot of parents wanted their kids to learn a second language but didn’t speak one themselves.
There was market for language learning. But how on earth would I get started? Almost 5 years later, I looked back fondly on what accomplished in building the first part of my business, World of Wonders Learning, into a profitable micro-business. If you’ve been toying with the idea of using your teaching and language skills to create a side job that you love, here are some of the most important lessons I learned in the process.
Know your stuff, but don’t obsess over your plan
When I was still dreaming of starting a preschool language class business, I wanted to know what the options were. Online, I found a ton of info about other language classes and how they operated. Even though my situation was very different from theirs, knowing how others were making things work was a huge help in practical areas, such as pricing and scheduling. If you want to look at some similar business models, check out websites for companies that offer science parties, STEM enrichment, language summer camps,Spanish clubs, and soccer.
However, what I had envisioned at first changed as I began to actually take action. I discovered that people in my area were dying for their kids to learn Spanish, but kind of “meh” about French. So I switched. (I speak both, but my French is definitely stronger.) I pitched an after school care location that I thought was WAY out of my league, and they accepted my proposal. Which led to a couple of gigs teaching their staff Spanish for $95/hour.
But none of those things would have happened if I had been hung up on knowing exactly how things would go. I had to get out there and do it in order to learn what I needed to know.
Bottom line: do your research. Know what your first steps are. But don’t stress over knowing the whole path.
Ask for help from experts, but not competitors
One of the most amazing pieces of luck I had was to sit down with the amazing Olivia Roney of Crouching Tigers, who teaches karate in preschools across several states. She was doing almost exactly what I was hoping to do, but not with Spanish. She was so generous with her time and gave me tips that literally kept me from throwing in the towel before I even got my first class off the ground.
So how did I make contact with her? Simple, I posted a message to FaceBook. We lived in the same city, and I thought we might have some friends in common, so I asked my friends if any of them knew her well enough to introduce us on FB. Turns out the wife of the best man at our wedding was on a community committee with her and introduced me.
How I did it
When I contacted her, I gave her some very genuine but effusive compliments. I made sure that I had already learned everything I could about her company so she would know that I really had spent time researching and that I respected the work she did.
However, I made sure to respect her time and generosity. First, even though we were both in the preschool enrichment class space, we weren’t direct competitors. Additionally, her business was already massive, so I was no threat. And even though I couldn’t reciprocate by giving her advice or help, I did drop off a bottle of wine at her office and make sure that I paid when we went out to lunch. Also, I tried to mention her business positively whenever I could, which was super easy to do because she really is a class act.
Bottom line: ask for help, but appreciate the help you are given. Most people who build a business are incredibly proud of what they have created and are willing to talk about it with someone who is genuinely interested.
Educate parents
OMG. This one is huge. Let me tell you a little story here.
When I started my first language class, I was stunned to have 22 kids sign up. I was thrilled beyond words. That month I made almost 50% of my teaching salary doing just a2 hours a week after school. I thought I had this thing figured out.
But the next class cycle, my enrollment dropped almost 50%. When I asked the parents why, there were some kids who had legitimate conflicts and such, but there were other parents who said things like, “I asked them to say something and they couldn’t even say one thing.”
The parents didn’t understand how language learning (especially comprehensible input) works. And it was my fault. I knew what they should expect, but I hadn’t told them.
How I fixed it
Soon, I started sending them e-mails to explain the advantages of the methods I used. I told them that while kids wouldn’t be able to speak right away, they were already starting to actually understand Spanish and they would retain it much better than if we focused on lists of vocabulary. Slowly, I helped them understand how language acquisition works and how to best support their kids as they acquired Spanish.
But wait, there’s more
But there were other perks, as well. First, because I was communicating with the parents regularly and also teaching THEM, the perceived value of my classes went through the roof. Second, I became someone they trusted. No longer was I just some anonymous business. I was Jill, and I was invested in their kids and in helping them to give their kids the best. And the proof was in the numbers. My retention rates went from horrible to stellar, and I very rarely had kids drop my program once they started it.
Bottom line: Don’t expect the parents to understand what you understand. Start from the basics, and explain what they should expect and why.
Hold yourself to high standards, but give yourself grace
My goal was always to leave parents with more value than they were expecting. If I had a parent complaint (and you will, because you are learning), I tried to figure out what I could do to fix the problem. And I always looked at dissatisfaction as a marketing opportunity. What could I do to fix the problem and turn the parent into a raving fan? Of course, it depended on what the complaint was, but my goal was to never leave a parent dissatisfied.
The Hand, Foot, and Mouth Debacle
For example, my daughter came down with hand, foot, and mouth disease. I had to reschedule 2 weeks of classes. Since it is contagious and symptoms don’t’ show up right away, I couldn’t possibly set foot in a daycare center until I knew I didn’t have it. So I rescheduled the classes that we would be missing AND offered parents a refund on those two classes if their child was for any reason unable to attend. I also explained that I wouldn’t normally cancel, but I was doing it in the best interest of their children. I had one parent e-mail me back thanking me profusely for cancelling since she had a newborn and didn’t want to take any chances on him getting sick.
Make like Elsa: Let it GO!
With that said, I also made a point of letting it go when I did make a mistake. I had to give myself the grace to make mistakes without shame. Sometimes I got overwhelmed and didn’t communicate as well as I should have. There were other minor mistakes. Since I’m a recovering perfectionist, I had to really struggle not to let those mistakes get in my head and bring me down. Beating myself up wasn’t going to make me a better teacher or business owner. But learning and changing was.
Bottom line: Do your best, and accept that your best will never be perfect. Talk to yourself like your best friend would. (Assuming your best friend ROCKS like mine does. And if not, I’ll be your surrogate best friend. Talk to yourself like I would. Note: I’m honest, but affirming.)
Now don’t worry. These are some good tips, but there is still plenty for your to learn on your own. If you need some specific how-to’s, check out my other blog posts on my preschool Spanish adventures Why Group Classes are better than Tutoring, Three Steps to Make or Break your Preschool Language Classes, and From Older Kids to Preschoolers: Making the Switch.
And remember, you’ve got this!